
Self-Guided
- Step-by-step checklist to guide you - no guesswork, just clarity
- Ready-to-use templates to handle the basics
- Add documents for personalized answers and key next steps
- Invite family members to join and collaborate
Concierge
- Save 200+ hours of work - we handle calls, paperwork, and follow-ups
- One-click solutions - from Social Security notifications to subscription cancellations
- Unclaimed asset search - so nothing gets missed
- Benefit and insurance guidance - know what you qualify for, and get support filing claims
- Human guidance - real support from a compassionate team, every step of the way
How we help
FAQs
Frequently Asked Questions
Can I invite other family members to my account?
Yes! All Elayne plans include shared family access. Everyone can see progress, access documents, and collaborate - which reduces confusion and duplicate effort during an already difficult time.
Can I switch between Self-Guided and Full Support later?
Absolutely - you can start with Self-Guided to see how much time it takes, then upgrade to Full Support when you realize you need help. Or start with Full Support to get through the hardest parts, then switch to Self-Guided once the heavy lifting is done.
How long will I need Full Support?
Most estates take 6-18 months to fully settle, but many families complete the bulk of the work in 3-4 months with our help. You can cancel anytime, and we'll make sure you have everything you need to finish independently if you choose to.
What’s included in each Elayne plan?
Self-Guided gives you a clear roadmap and keeps your family organized with shared access. You handle all the tasks yourself using our step-by-step guidance. Full Support means we do the heavy lifting - making calls, filing paperwork, searching for assets, closing accounts. You review and approve; we handle execution. Plus you get personalized guidance from real people who understand what you're going through.
What makes Elayne different from hiring an attorney?
Attorneys handle legal matters like probate, disputes, and complex estate planning. We handle the administrative work - notifying banks, tracking down accounts, closing subscriptions, filing paperwork with government agencies. We work alongside your attorney (if you have one), taking the administrative burden off your plate. Most families save $3,000-$8,000 in attorney fees by using Elayne for admin tasks while their attorney focuses on legal work that requires their expertise.


